Ordering Products from Lifetronics
Current
customers with established credit accounts may continue
to order products from Lifetronics by telephone, fax or
email. Payment is net 30 days from delivery of the
product(s). New customers,
without credit accounts, can also order but must pre-pay
by certified cheque, bank draft, Visa, MasterCard or
Letter Of Credit (LC). Your order will be processed
after payment is received.
If new
customers plan to order regularly from Lifetronics, then
a credit account can be established by completion of a
PDF Credit Application
Form which is submitted
via mail or fax. Optionally, you can fill out the form
to the right and submit it to our
customer service department for approval.
Request for
Quotation
If a
price quotation is required for any product(s), please visit our
Online Catalogue, select the items you need, add
them to your cart and complete an online quotation
request. All prices
are in Canadian dollars and do not include shipping
charges or applicable taxes.
Online Orders and
Payment
A limited
number of our products are currently offered in our
Online Product Sales section of our Online
Catalogue. Customers can visit the catalog, specify the
requested quantity under each item and click 'Add'. When
done, click 'Checkout'. Fill out the form and that's it.
Pre-payment is immediately made securely by a credit
card or E-checks through PayPal. The order will be
processed and shipped once payment is received.
Applicable taxes and shipping charges are additional.
All prices are in Canadian dollars.
Samples &
Trial/Evaluation of Products
Lifetronics offers a limited sampling program for its
disposable products and trial/evaluation of reusable
products and devices to qualified customers only. All
sample and trial/evaluation requests must be approved by
our director of sales and marketing. Please complete a
Sample and Trial/Evaluation PDF request form below and submit to our customer
service department.
Sample
Request Form - Disposables
Trial
Evaluation Form - Reusable Supplies & Accessories Items
Demo
Equipment Trial Evaluation Form
Shipping:
Lifetronics Medical Inc. uses Canada Post, UPS, FedEx
and Purolator for all its shipping needs. Please specify
your preferred courier. Prices shown do not include any
shipping charges. Orders are normally shipped within 3 to 5
business days of receipt. If shipping to a destination
outside of Canada, the customer is responsible for all
duty, taxes, brokerage, if any, which will be charged by
the local customs office upon delivery of any purchase
from Lifetronics Medical Inc.
Return/Refund Policy:
Every item Lifetronics Medical Inc. sells is carefully
inspected and packaged before it is shipped. If
merchandise is defective or damaged upon receipt please
contact us with 3 days of arrival of your package for a
Return Authorization claim number. A request for a
refund must be made within 30 days of receiving your
order. Please contact us to request a Refund
Authorization claim number. Shipping charges will not be
refunded.
Warranty:
All products distributed and sold by Lifetronics are
covered by the respective manufacturers' original
limited warranty as specified in their product package
inserts and/or users' manuals. Shipping costs are not
covered by the manufacturers' warranty programs.
General Disclaimer:
Site Content
Information posted on this site is intended only for the
information of viewers. While all attempts are made to
insure the correctness and suitability of information
under our control and to correct any errors brought to
our attention, Lifetronics Medical Inc. makes no
representation or guarantee as to the correctness or
suitability of that information or any other linked
information presented, referenced or implied. All
critical information should be independently verified.
Lifetronics Medical Inc. disclaims liability for any
errors or omissions on this site and its printed
version. By using this site, you confirm you accept
these terms.
Site Links
Information contained on this website is deemed
reliable, but is not guaranteed. This site contains
links to other websites which are not owned or managed
by Lifetronics Medical Inc. Therefore Lifetronics
Medical Inc. is not responsible for the accuracy of
information on these sites, nor does it accept
responsibility for the content or availability of
websites that link to this website. You are subject to
that site's Conditions of Use when you leave our site.
Privacy Policy:
At Lifetronics Medical Inc. your privacy is one of our
most important concerns. For this reason, we use (SSL)
on our forms and NEVER disclose your name, street
address, E-mail, or other identifying information to any
third party. If you have any questions about our Privacy
Policy, E-mail us at
custsrvc@lifetronics.com
